ParentSquare
How We Communicate
ParentSquare Tips for Families
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The free ParentSquare app helps you:
- Find school updates without searching your email.
- Send messages to teachers, advisors, and coaches.
- Check upcoming events.
- Revisit posts, photos, and attachments.
Without the app
You can still receive school updates by email and/or text, based on your notification settings. Links in those messages let you open posts in your browser.
Get started
- Search for ParentSquare in the Apple App Store or Google Play Store.
- Download the free app.
- Sign in using the email address or phone number on file with the school.
Keep your contact information current
Update your phone number and email address in FinalForms. Changes made in FinalForms automatically sync with ParentSquare overnight.
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Choose when and how ParentSquare notifies you.
Choose WHEN
- Instant: Receive notifications about posts as they are shared.
- Digest: Receive an evening summary of routine posts around 6 p.m. for fewer interruptions throughout the day.
You can still open ParentSquare anytime to read posts before your digest arrives.
Choose HOW
Review your email, text, and app notification preferences. Choose the options that work best for you.
Change your settings in the app
- Open the menu in the top left corner.
- Select Account.
- Select Notifications.
- Adjust your delivery options and choose Instant or Digest.
Change your settings on the website
- Select your name.
- Select Manage Account.
- Select Notification Settings.
- Adjust your delivery options and choose Instant or Digest.
Good to know
- Digest applies to routine posts. Direct messages and alerts are handled separately, and urgent communications may still arrive immediately.
- Review the settings for each school and the district.
- Families with children at multiple schools may receive separate digests.
- When both text and app notifications are enabled, ParentSquare generally tries the app first and uses text as a backup if the app notification cannot be delivered. If you prefer texts, enable text notifications and turn off app notifications within ParentSquare’s notification settings.
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Posts: Updates shared with families
Posts include announcements, newsletters, reminders, photos, and event details from the district, schools, classes, and groups.
Where to look in the app:
- Choose the district, school, class, or group you want to view.
- Tap Home in the bottom left corner.
- Browse current and previous posts shared with that audience.
Messages: Direct conversations with staff
Use Messages to communicate with your child’s teacher, advisor, or coach. Conversations may be one-to-one or include multiple people.
Where to look in the app:
- Select Messages at the bottom of the screen.
- Open a previous conversation or start a new message.
Alerts: Important or time-sensitive notices
Alerts may include school closings, delays, emergencies, and other important updates.
Depending on the type of alert and your settings, alerts may arrive by phone, text, email, or app notification. Urgent alerts are delivered immediately, even when routine posts are set to Digest
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ParentSquare organizes communications into four categories:
- District: Districtwide information, including updates from the superintendent.
- Schools: Building information, including updates from principals at Miami Trace Elementary, Middle, and High Schools.
- Classes: Classroom information from teachers. Class membership syncs automatically based on a student’s schedule.
- Groups: Information for sports teams, clubs, and other activities, often shared by coaches and advisors.
If you cannot find a post, check that you are viewing the correct school, class, or group.
In the app
- Open the menu in the top left corner.
- Choose Schools, Classes, or Groups.
- Select the school, class, or group you want to view.
You can also select your child’s name to view available school and class options.
On the website
- Select Switch School in the upper left corner.
- Choose the appropriate school.
- Open the dropdown next to My School, Classes and Groups in the upper right corner.
- Select the class or group you want to view.
Search for a previous post
Use the Search Posts bar at the top of the district or school Home screen to find an earlier update.
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Connect with your child’s teachers, advisors, and coaches through ParentSquare Messages.
Start a message in the app
- Tap Messages at the bottom of the screen.
- Tap the plus sign or compose icon.
- Choose the staff member.
- Type your message.
- Select Send.
Start a message on the website
- Select Messages.
- Select New Message.
- Choose the staff member.
- Type your message.
- Select Send.
Return to a conversation
Select Messages in the app or website, then open the conversation to review details or send a follow-up.
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Join your child’s groups for updates, schedules, and reminders.
Explore public groups in the app
- Tap More.
- Select Groups.
- Select Explore.
- Browse and join available public groups.
Explore public groups on the website
- Select Groups in the left sidebar.
- Select Explore at the top.
- Browse and join available public groups.
Make sure you are viewing the correct school. Some groups may be listed at the district level.
Find sports groups
Our sports groups are public. Find them through Explore or visit the district website and select Athletics, then Sports Teams & Camps.
Coaches may also add you to a group or share a link or QR code to join.
Join a private club group
Some club groups are private and will not appear under Explore. Contact the advisor for help joining.
If a group is missing, contact the coach or advisor—especially when your child starts a new activity or moves to a new school.
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Find district and school event calendars in ParentSquare. Some teachers, advisors, and coaches also use class or group calendars for activities and reminders.
In the app
- Tap Events at the bottom of the screen.
- Open an event to view its details.
On the website
- Select Calendar in the left sidebar.
- Open an event to view its details.
Make sure you are viewing the appropriate school, class, or group.
Add events to your personal calendar
Look for Subscribe and follow your device’s prompts to add ParentSquare events to your personal calendar.
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Frequently Asked Questions
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On the app, enter your email or cell phone number. The email and/or cell phone number should match what is in FinalForms.
On the web, click ‘Sign In’, then under the ‘Register’ section, put your email or phone number and click '“Go”.
If the email or phone number is not recognized by ParentSquare, parents can follow directions to request access or call the central office at 740-335-3010.
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ParentSquare allows users to customize their notifications based on notification type and select their preferred delivery method for each school. The Instant setting will send all post notifications in real-time. The Digest setting sends direct messages, alerts, and time-sensitive posts instantly, but sends all non-time sensitive posts at the end of the day, reducing the number of notifications you receive daily. (We recommend the Digest setting.) Learn more about managing notifications.
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Parents can update their language preference for their account. Once they have done this, ParentSquare will automatically translate any communication to them in their selected language. This translation will also occur when the parent sends a message to a staff member. Learn more about ParentSquare translations and how to set the language preference.
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Yes. All legal guardians have a ParentSquare account. ParentSquare is the primary tool for district and school communication. Individuals who do not activate their account in ParentSquare will still receive text and/or email notifications when communications are sent. In the event of emergencies, phone calls will be sent as well. Learn more about managing notifications.
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Click “Unsubscribe” link on your email from ParentSquare or reply STOP to the SMS from ParentSquare to stop notifications to your email or phone.
You may also want to inform school personnel by contacting the central office at 740-335-3010.
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